In most cases orders are shipped within 48 hours
of us advising you of the total cost. All stock is
held in store so you never have to wait for
backorders. Occasionally stock may be sold
through our shop, on the same day as you submit
your order, in which case it will no longer be
available.
Within Australia all goods are sent by Australia Post.
Overseas orders are sent by standard Australia Post airmail.
Should you require EMS Courier, insurance/
registration or any other shipping options, please specify
these in the message box on the order form. Economy airmail is no longer available from Australia.
PLEASE NOTE :WE CANNOT BE RESPONSIBLE FOR UNINSURED OR UNREGISTERED
ITEMS ONCE THEY ARE IN THE POSTAL SYSTEM. In the unlikely event of a
package going missing we can pursue this with Australia Post for
DOMESTIC PACKAGES ONLY - once they leave the country, we have no further
recourse unless the item is registered. Australia Post limit their
domestic liability to $50 so if your package is worth more than that,
insurance and/or registration is recommended. Extra cover for
international packages is $9.60 for up to $100 in value and $2.50 per
$100 value thereafter. Delivery confirmation is available only on
registered or insured international parcels and costs an additional
$3.70. Registered international parcel costs are available on request
and for international packages are typically $4-$5 extra, depending on
weight and destination. We DO NOT make illegal customs declarations so
please don't ask.
TYPICAL SHIPPING CHARGES:
1 LP/12in within Australia - $AUD8.00 (heavy/dbl LP may be more)
1 LP/12in airmail to Europe/ROTW - $AUD20.70(heavy/dbl LP add $7.70)
1 LP/12in airmail to South America - $AUD20.70 (heavy/dbl LP add $7.70
1 LP/12in airmail to Mexico - $AUD20.70 (heavy/dbl LP add $7.70)
1 LP/12in airmail to USA - $AUD17.30 (heavy/dbl LP add $8.00)
1 LP/12in airmail to Canada - $AUD17.30 (heavy/dbl LP add $8.00)
1 LP/12in airmail to Asia/Pacific - $AUD15.00(heavy/dbl LP add $4.85)
1 LP/12in airmail to NZ - $AUD12.70 (heavy/dbl LP add $3.70)
1 7in 45/EP within Australia - $AUD4.00
1 7in 45/EP airmail Nth Am/Europe - $AUD8.30(light items $6.20)
1 7in 45/EP airmail Mexico - $AUD8.30 (light items $5.20)
1 7in 45/EP airmail Asia/Pac/NZ - $AUD6.35 (light items $4.90)
1 CD within Australia $AUD4.00
1 CD air anywhere outside Aust. - $AUD8.30 (light items $6.20)
1 Cassette within Australia - $AUD6.75
1 Cassette airmail Europe $AUD13.00
1 Cassette airmail North America $AUD11.30
1 Cassette airmail Asia/Pacific $AUD10.15
1 Cassette airmail New Zealand $AUD9.00
78 within Australia - up to $AUD14.00 depending on postcode
78 Europe - usually $AUD36.10 as heavy packing required
78 North America - usually $AUD29.30 as heavy packing required
78 Asia/Pacific - usually $AUD24.70 as heavy packing required
1 Videotape within Australia - $AUD8.00
1 Videotape airmail Europe - $AUD20.70
1 Videotape airmail USA - $AUD17.30
1 Videotape airmail Asia/Pacific - $AUD15.00
1 Videotape airmail NZ -$AUD12.70
1 DVD within Australia - $AUD4.00 (dbls, box sets more)
1 DVD airmail Europe - $AUD8.30 (dbls, box sets more)
1 DVD airmail USA - $AUD8.30 (dbls, box sets more)
1 DVD airmail Asia/Pacific/NZ - $AUD6.35 (dbls, box sets more)
1 Magazine within Australia $AUD4.75
1 Magazine Europe/North America $AUD14.60
1 Magazine Asia/Pacific/NZ $AUD10.50
If you order up to 4-5 LPs, these will be packed between thick
cardboard, placed in a carrier bag and sealed within an Australia
Post bubblepak bag for protection. Smaller items - CDs, cassettes etc -
are
packed in appropriately sized bags while larger orders are boxed. If you
select 'Inform me
of the total cost before shipping' on your order page we will email
you before processing the order and advise you of the total charge
but you can select 'Ship the order immediately' if you want to
receive your goods with no delay. Remember to only select 'Ship the
order immediately' if you have provided credit card details. If you
select 'Inform me of the total cost' and have provided credit card
details we will process your order after three days - please email us
within that time if you want the order held or to ask us to process
immediately.
IMPORTANT:
After you place an order you will receive an automatic acknowledgement
by email. If you do not receive this, it usually means you have
submitted your email address incorrectly and we won't be able to contact
you. If this occurs, please email us from your own email progam and
we'll get back in touch.